
Front Office Executive
Full time @Career Wings posted 3 weeks ago in Education Training Shortlist Email JobJob Detail
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Job ID 3397
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Career Level Executive
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Experience Fresh
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Gender Female
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Industry Management
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Qualifications Degree Bachelor
Job Description
The Front Office Executive serves as the face of the company, providing a warm, courteous, and professional first impression to all visitors and callers. This role involves managing the front desk, handling day-to-day administrative tasks, and ensuring the smooth operation of the office. The ideal candidate is organized, detail-oriented, and has excellent communication skills.
Key Responsibilities:
- Reception Duties:
- Greet and welcome visitors as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls.
- Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
- Administrative Support:
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Manage calendars, schedule meetings, and arrange appointments.
- Assist in the preparation of regularly scheduled reports.
- Office Management:
- Order front office supplies and keep inventory of stock.
- Coordinate with the IT department on all office equipment.
- Manage and maintain office filing systems and databases.
- Assist in the organization of company events or meetings.
- Customer Service:
- Address customer inquiries in a timely and professional manner.
- Provide basic and accurate information in person and via phone/email.
- Assist with customer service tasks as needed.
Qualifications and Skills:
- Education:
- High school diploma or equivalent; additional qualifications as a Front Office Executive or relevant experience is a plus.
- Skills:
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills and attention to detail.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
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